| First/Last Name |
|
| Email address |
|
| Who was your treating physician? |
Dr. Ahmed Kutty
Dr. Alain Efstratiou
Dr. Iyad Azzam |
| When did you visit us last? |
1 month ago
3-6 months ago
7-12 months ago
|
| When you telephoned our office, did the receptionist answer your call courteously?
|
| Yes
No |
| Have you ever telephoned our office and received no response?
|
| Yes
No |
| Did you receive an appointment within a reasonable length of time?
|
| Yes
No |
| Upon arrival, did you find a convenient parking space?
|
| Yes
No |
| Did you have difficulty locating our office?
|
| Yes
No |
| Upon arrival, did the receptionist greet you courteously?
|
| Yes
No |
| Are the chairs and furnishings in our reception room satisfactory?
|
| Yes
No |
| Did you like the selection of magazines in our reception room?
|
| Yes
No |
| Were our assistants courteous, pleasant, helpful, and efficient in conducting you to an examining room?
|
| Yes
No |
| Upon arrival for your appointment, how long did you wait before beginning the history and/or examination?
|
| Less than 30 minutes
31 - 60 minutes
More than 60 minutes |
| Were you satisfied with the level of care and attention you received?
|
| Yes
No |
| How would you rate the doctor on his patience, warmth, and interest in your problem?
|
| Good
Hurried
Poor |
| How would you rate the doctor on professional thoroughness in the examination?
|
| Better than average
Average
Poor |
| After hours, have you ever had difficulty in reaching the doctor in an emergency?
|
| Yes
No |
| Did you understand the doctor's explanation of the results of your office visits?
|
| Yes
No |
| Did you have difficulty understanding our insurance form and statement?
|
| Yes
No |
| Comments |
|
| | |